MERCANCY POLICY
BETTERS
Our delivery time on the peninsula and rest of Spain is 3 to 6 working days from the receipt of the order payment.Delivery times are indicative and based on the services of our logistics operators.Remote areas may have an approximate 1-day delay over the specified time frames.
For the rest of Europe, the deadline may be equal or higher, not exceeding 2 weeks from the receipt of the order.
VARIOUS COSTS
They will depend on the region and the weight.
Peninsula: Shipping below 0.8 kilos will be free, rest is calculated by weight.Up to 3 kilos 9,90 €, up to 6 kilos 14,90€.
Baleares, Canarias, Ceuta and Melilla: Import according to weight.
Europa Rest: Imports by weight.Shipping less than 0,8 kilos to 9,90 €, up to 3 kilos to 19,90 €, up to 6 kilos to 29,90 €.
FOLLOW-UP TO THE
Once the order is made, the customer will receive a confirmation email with the order number and the details of your purchase.For any query about the order or status of your shipment, just contact@volabike.com.
GARANTIA
VOLABIKE is a guarantee of quality, so all products from our online store meet the standard quality requirements and have a year warranty against any manufacturing defects.
CANCELLATIONS BY PART OF THE COMPANY
VOLABIKE reserves the right to retain any order for security reasons in which case the affected customers will be informed.It also reserves the right to cancel an order if it considers that the shipping and/or billing information cannot be verified or the sale is considered to be for resale purposes by the buyer.